Your privacy is important to us. This policy explains how we collect, use, protect, and manage your information.
We may collect information that customers voluntarily provide when placing an order or requesting assistance. This may include name, phone number, delivery address, and other details necessary to identify the customer and complete the requested shopping service. Customers are encouraged to provide accurate information whenever information is requested.
Information connected with an order may include selected products, quantities, order details, delivery information, and Cash on Delivery requirements. This information helps us prepare and fulfill purchases correctly. Order information may also be retained as reasonably necessary to handle returns, refunds, replacements, customer questions, and related service requests.
Collected information may be used to process orders, arrange deliveries, confirm purchase details, respond to customer questions, manage returns, provide refunds, and improve shopping services. Information will be used for reasonable purposes connected with the customer's request and will not be used in ways that are unrelated to the services provided.
Cash on Delivery is the available payment method for purchases. Because payment is collected when an order is delivered, we do not require customers to provide card numbers, banking credentials, or similar electronic payment information for completing purchases. Order and delivery details may still be required to arrange successful collection.
Delivery information is collected only as reasonably necessary to arrange and complete product delivery. Customers should provide accurate delivery details and relevant contact information. This information may be shared with appropriate delivery personnel when necessary to complete the requested order. Delivery information should not be used for unrelated purposes.
We may use customer contact information to communicate about orders, delivery arrangements, returns, refunds, replacements, or customer support requests. These communications are intended to provide information related to requested shopping services. Customers may also contact support when they need clarification regarding an order or information previously provided during the purchasing process.
Customers are responsible for providing information that is accurate, complete, and suitable for the requested shopping service. Incorrect names, contact details, delivery information, or other necessary information may result in difficulties completing an order. Customers should promptly provide corrections when previously supplied information is discovered to be inaccurate.
Reasonable administrative, organizational, and technical measures may be used to protect customer information against unauthorized access, inappropriate use, alteration, disclosure, or loss. Although reasonable precautions are taken, no information handling process can guarantee absolute security. Customers should also take reasonable care when providing personal information during customer service interactions.
Access to customer information is limited to individuals or service personnel who reasonably need the information to perform relevant shopping, delivery, support, return, refund, or administrative activities. Information should not be accessed unnecessarily. Appropriate care is expected from anyone handling customer information as part of their assigned responsibilities.
Customer information may be shared with appropriate personnel or service providers when necessary to fulfill an order, arrange delivery, process a return, provide customer support, or complete another requested service. Information should be limited to what is reasonably necessary for the relevant purpose and should not be shared unnecessarily.
Some shopping activities may require assistance from external service providers, such as delivery or operational support personnel. When customer information is shared for these purposes, only information reasonably necessary for the requested service should be provided. Service providers are expected to handle customer information appropriately and only for their assigned responsibilities.
Basic technical information may be used to help maintain convenient shopping experiences and remember certain customer preferences. Where applicable, such information may support page functionality, product browsing, or general service operation. Customers can manage available browser preferences according to their device settings and should understand that some functionality may depend on those settings.
Information about selected products or shopping preferences may be associated with an order when necessary to provide the requested service. This information helps ensure that customers receive the products they selected and allows support personnel to understand questions about purchases. Product preference information should not be treated as unrelated personal information.
Information may be used when customers request returns, refunds, replacements, or assistance with damaged or incorrect products. Relevant order details may be reviewed to verify the purchase and determine the appropriate resolution. Customers may need to provide additional information during this process, but only information reasonably connected with the request should be required.
Customer information may be retained for as long as reasonably necessary to complete orders, manage returns and refunds, respond to customer requests, maintain appropriate purchase records, and meet legitimate operational requirements. When information is no longer reasonably required for these purposes, appropriate steps may be taken to remove or securely dispose of it.
Shopping services are intended for customers who have the appropriate authority to make purchases. We do not intentionally request unnecessary personal information from children. Where a purchase is made on behalf of a child, the responsible adult should provide only the information necessary for ordering, delivery, customer support, returns, or related services.
Customers may request correction of inaccurate personal information associated with their purchase or customer service request. Requests should identify the information that needs correction and provide sufficient details to help verify the relevant record. Correct and updated information helps reduce delivery problems and supports accurate handling of future customer service requests.
Customers may choose what personal information they provide, subject to information reasonably required to complete a requested purchase or service. Some information may be necessary for delivery, order identification, Cash on Delivery collection, returns, or customer support. Customers may ask questions about information handling before providing additional personal details.
This Privacy Policy may be updated when necessary to reflect changes in shopping services, information handling practices, operational procedures, or applicable requirements. Customers are encouraged to review the current policy when using the services. Continued use of the shopping services after an updated policy becomes applicable indicates acknowledgement of the revised information practices.
Customers who have questions about privacy, personal information, order records, delivery details, returns, refunds, or information handling may contact customer support for assistance. Customers should provide sufficient information to help identify their request without unnecessarily sharing sensitive personal details. Support will provide appropriate guidance regarding available privacy-related requests.