By placing an order or using our shopping services, you acknowledge that you have read, understood, and accepted these Terms and Conditions. If you disagree with any provision, you should discontinue use of the shopping services. These terms apply to purchases, orders, deliveries, returns, refunds, and related customer interactions.

Customers must have the legal capacity to make purchases and enter into applicable agreements. Where required, a parent or legal guardian should supervise purchases made by individuals who do not have independent purchasing authority. By placing an order, customers confirm that the information supplied during the purchasing process is accurate and complete.

Product descriptions, images, specifications, availability details, and other information are provided to help customers make informed purchasing decisions. Reasonable efforts are made to keep product information accurate, although minor differences in appearance, packaging, labeling, or presentation may occur. Customers should review the available product details before placing an order.

Products are subject to availability and may become unavailable before an order can be fulfilled. If a selected product cannot be supplied, the customer may be informed and offered an appropriate resolution. Product availability may vary depending on stock levels, product category, quantity requested, and fulfillment circumstances at the time.

Customers are responsible for reviewing their selected products, quantities, delivery details, and other order information before submitting an order. Placing an order represents a request to purchase the selected products. An order may be reviewed before fulfillment, and acceptance may depend on product availability and the accuracy of submitted information.

After an order is placed, customers may receive confirmation containing relevant purchase information. Confirmation indicates that the order details have been received for processing and does not necessarily guarantee fulfillment. Orders may be reviewed for product availability, quantity, delivery information, and other applicable requirements before being prepared for delivery.

Cash on Delivery is the available payment method for purchases. Customers are required to pay the applicable order amount in cash when the order is delivered. Customers should ensure that the required amount is available at the time of delivery. Orders may not be completed when payment cannot be collected as required.

Customers may request cancellation before an order reaches a stage where cancellation is no longer practical. Cancellation availability may depend on order preparation, product availability, and delivery status. Once an order has been dispatched or handed over for delivery, cancellation may no longer be possible and the applicable return procedure may apply.

Customers are responsible for providing complete and accurate delivery information when placing an order. Incorrect or incomplete information may result in delivery delays, unsuccessful delivery attempts, or additional arrangements. Customers should ensure that someone is reasonably available to receive the order and complete the required Cash on Delivery payment.

Customers are encouraged to check the delivered package and product condition when receiving an order. If visible damage, missing items, or an incorrect product is noticed, the issue should be reported promptly. Customers may be asked to provide order details and supporting information to help determine the appropriate resolution.

Returns are available only for eligible products and must comply with the applicable return requirements. Products should generally remain unused, undamaged, complete, and in suitable original condition. Customers should follow the provided return instructions and submit requests within the applicable return period. Product-specific restrictions may apply to certain categories.

Approved refunds are processed after the returned product has been received and inspected. Refund eligibility depends on the product category, return reason, condition, and applicable requirements. Because purchases use Cash on Delivery, customers may be asked to provide appropriate information needed to arrange an approved refund according to the available refund procedure.

If a product is delivered damaged or appears defective, customers should report the issue promptly and provide relevant order information. Photographs or other details may be requested to assist with assessment. After review, an appropriate resolution may include a return, replacement, or refund depending on the product and circumstances involved.

If an order contains a product different from the selected item, customers should contact customer support and provide the relevant purchase details. The issue will be reviewed against the order information. Where an incorrect item has been supplied, appropriate return, replacement, or refund arrangements may be provided after verification.

Customers must not misuse shopping services, interfere with normal operations, provide intentionally false information, place orders for improper purposes, or attempt to obtain products through dishonest means. Customers are expected to use the services responsibly and respectfully. Any activity that violates these terms may result in order restrictions or cancellation.

Product prices are displayed with the applicable product information and may vary between products or categories. Customers should review the displayed price before placing an order. If an obvious pricing or product information error is identified, the order may be reviewed before fulfillment and an appropriate resolution may be communicated.

Reasonable purchase quantity limits may apply to certain products or orders. Quantity limitations may depend on available stock, product category, customer requirements, or fulfillment considerations. If a requested quantity cannot be supplied, the customer may be contacted regarding available options before the order is finalized for delivery.

Customers are responsible for providing accurate information, reviewing order details, accepting eligible deliveries, completing Cash on Delivery payments, and following applicable return instructions. Customers should also handle purchased products responsibly and according to provided product guidance. Failure to meet these responsibilities may affect delivery, returns, replacements, or refunds.

These Terms and Conditions may be updated when necessary to reflect changes in shopping services, product processes, customer requirements, or operational practices. Updated terms will apply to purchases made after they become effective. Customers are encouraged to review the current terms before placing future orders or requesting related services.

Customers may contact the customer support team with questions concerning products, orders, delivery, Cash on Delivery payments, returns, refunds, replacements, or these Terms and Conditions. Customers should provide relevant order information when requesting assistance. Support will provide appropriate guidance and explain the applicable process based on the circumstances.